Something in your business is held together by patches and memory. I find out what before I touch a thing.

    I'm Kadie Ford. I fix broken business systems through a process of diagnosing what's actually wrong, consulting with you on what's worth fixing, and building only what solves the real problem. No guessing, no unnecessary rebuilds.

    01. Diagnose

    I map how your business actually runs and find out what's really broken, not what you assumed was broken.

    02. Consult

    We talk through what's actually worth fixing, what can wait, and what would only make things worse if automated too soon.

    03. Build

    I build only what solves the real problem, wired into the tools you already run your business on.

    Sound familiar?

    "You spend half your time explaining how something works instead of actually running your business."

    "Customers love what you offer but keep getting tripped up by the tech behind it."

    "You hired someone to help but they didn't understand what you were actually trying to do."

    "Your growth is capped not by demand, but by systems that can't keep up."

    "I just want to hand this off and know it's actually handled."

    Who I am

    Most tech consultants can build you a system. I diagnose what you actually need before anything gets built.

    There's a difference between someone who can answer "how do I fix this one thing" and someone who can answer it in the context of your customer journey, your team's workflow, and the deadline you have coming up in three weeks.

    Automation and AI will not save a broken process. Sometimes they make it worse. So I diagnose before I build, then build only what actually moves the business.

    I'm a former hotel General Manager. I was running a full hotel operation by 30. That background means I operate under pressure, communicate before things go sideways, and never let problems sit. That instinct is rare in tech people.

    I work with a small number of businesses at a time. When you're a client, you have my full attention.

    "I just want to text someone and know it's handled. That's it. That's the dream."

    What I do

    Four areas, one habit

    Fix the system before automating it, whatever kind of business it's running.

    Marketing & Sales Automation

    Evergreen and live funnels, email and SMS sequences, and CRM pipelines that move leads forward without you touching them.

    GoHighLevelFunnelsEmail + SMSPipelines

    Systems & Operations

    Command centers, SOPs, and workflows that turn a business running on memory and sticky notes into one that runs on a system.

    NotionSOPsDashboardsWorkflow design

    AI & Integrations

    AI and automation aimed at real operations, not content for its own sake, wired across the tools you already use.

    n8nAI OpsIntegrationsData flows

    Conversational & Lead Capture

    Chat and text systems that start real conversations and hand you the people who are actually ready to talk.

    ManyChatSMSChatbotsLead capture

    How we work together

    Start with the diagnosis. Go as deep as you need from there.

    Entry point

    Strategy & Systems Call

    One hour. I map your tech stack, find what's actually broken, and give you a prioritized action plan. You walk away knowing exactly what needs to change, and whether I'm the right person to change it.

    $197 – $297

    Core retainer

    Embedded Systems Partner

    I embed inside your business and support your team or customers directly. They stop bringing tech questions to you. You get back to running the business. Minimum 3 months.

    $1,000 – $2,000/mo

    Full service

    Full Stack Tier

    Everything above, plus I handle your tech: automations, launches, funnel QA, platform maintenance. You never touch the backend again.

    $2,500 – $4,000/mo

    Not sure which fits? The Strategy & Systems Call is always the right first move.

    Book one here

    Tools & platforms I work in

    The problem is never really the platform. It's that nobody owns the systems layer. That's what I do, across whatever stack your business already runs on.

    HighLevelKajabiShopifyWooCommerceNotionAirtableZapierMake.comn8nManyChat

    Selected work

    The same method every time

    Symptom, diagnosis, build.

    Evergreen Webinar Funnel

    Online education business
    GoHighLevel

    Symptom

    They wanted an evergreen webinar on autopilot, modeled on a popular template built around countdown urgency and a simulated live chat.

    Diagnosis

    That template is made for cold, anonymous traffic. This business closes through real conversation, so the fake urgency would have worked against the trust it runs on.

    Build

    A native evergreen webinar with on-demand playback, audience segmentation, watch tracking that scores real interest, and a personal outreach step that routes engaged viewers straight into a conversation.

    Launch & Lead Capture System

    Course launch
    ManyChat + SMS

    Symptom

    A live challenge was pulling in leads, but the team was copying phone numbers by hand and losing track of who was serious.

    Diagnosis

    The bottleneck was not traffic. It was the manual handoff between someone raising a hand and anyone following up.

    Build

    A conversational capture system that qualifies leads by text the moment they engage, tags them by intent, and puts the ready ones in front of the closer.

    Operations Command Center

    Multi-service business
    Notion + integrations

    Symptom

    A client hired an expert to fix a reporting dashboard that never showed the right numbers.

    Diagnosis

    The dashboard was fine. The real problem was the stack of tools feeding it, stitched together and leaking data for years.

    Build

    A rebuilt operational core: the right tools connected properly, clean data flowing end to end, and one command center the whole team actually uses.

    Client work

    Real businesses. Real results.

    Art Boss Academy

    Karen Ahuja

    Karen runs a 30+ member academy on a platform her members struggled with every week. I embedded as the dedicated tech partner. Running weekly live support calls, managing launch infrastructure, and handling fixes as they come up. Karen shows up to her calls coaching. The tech is my problem.

    Kilpatrick Art Garage

    Kate Kilpatrick

    Kate needed to migrate 1,105 products from Square to a fully custom WooCommerce store without losing her brand or her members. I built it. She never had to touch it.

    Be and Achieve Tools

    Carolyn Bishop

    Carolyn runs a coaching program where her clients need consistent, reliable tech support to implement what she teaches. I embed inside her program running live tech calls, and handle the infrastructure that keeps her business running behind the scenes. Carolyn focuses on her clients. I make sure the tech never gets in the way.

    Common questions

    Before you reach out

    Tell me about your business.

    What are you running? What platform or tools are you on? What's not working? Start there. No pitch, no pressure. Just a real conversation about whether this is a fit.

    Prefer email? Reach me directly at kadie.ford@gmail.com.

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