I'm Kadie Ford. I embed inside coaching programs as the dedicated tech partner so your members stop struggling with the tech, your calls stay focused on coaching, and nothing breaks down between your strategy and their results.
Sound familiar?
"You spend half your calls answering questions about how to use the platform instead of actually coaching."
"Your clients love the program but they can't figure out the tech."
"You hired someone to help but they didn't understand what you were actually trying to do."
"Your retention is lower than it should be and you suspect people are leaving because they're frustrated, not because the content isn't good."
"I just want to wake up on launch day feeling excited instead of terrified."
Who I am
There's a difference between someone who can answer "how do I add a member" and someone who can answer it in the context of your onboarding sequence, your membership tiers, and the launch you have coming up in three weeks.
I'm a former hotel General Manager. I was running a full hotel operation by 30. That background means I operate under pressure, communicate before things go sideways, and never let problems sit. That instinct is rare in tech people.
I work with a small number of coaches at a time. When you're a client, you have my full attention.
"I just want to text someone and know it's handled. That's it. That's the dream."
How we work together
One hour. I map your tech stack, find what's actually broken, and give you a prioritized action plan. You walk away knowing exactly what needs to change, and whether I'm the right person to change it.
$197 – $297
I join your weekly calls and support your members live. They stop asking you tech questions. You show up to calls thinking only about coaching. Minimum 3 months.
$1,000 – $2,000/mo
Everything above, plus I handle your tech: automations, launches, funnel QA, platform maintenance. You never touch the backend again.
$2,500 – $4,000/mo
Not sure which fits? The Strategy & Systems Call is always the right first move.
Book one herePlatforms I work in
The problem isn't the platform. It's that nobody owns the tech layer. That's what I do.
Client work
Karen Ahuja
Karen runs a 30+ member academy on a platform her members struggled with every week. I embedded as the dedicated tech partner. Running weekly live support calls, managing launch infrastructure, and handling fixes as they come up. Karen shows up to her calls coaching. The tech is my problem.
Kate Kilpatrick
Kate needed to migrate 1,105 products from Square to a fully custom WooCommerce store without losing her brand or her members. I built it. She never had to touch it.
Carolyn Bishop
Carolyn runs a coaching program where her clients need consistent, reliable tech support to implement what she teaches. I embed inside her program running live tech calls, and handle the infrastructure that keeps her business running behind the scenes. Carolyn focuses on her clients. I make sure the tech never gets in the way.
Common questions